Ahorra hasta un 75% en tu factura de electricidad

Bombas de calor de aerotermia de 100, 150, 200 y 260 litros de capacidad para producción de agua caliente sanitaria. Modelos disponibles con serpentín incorporado para conexión a otros equipos.

TESY Ltd | Customer Service, OTIF & AFS Survey
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CUSTOMER SERVICE, OTIF & AFTERSALES SUPPORT SURVEY

 

Please, evaluate your cooperation with TESY – in terms of customer serivice level, OTIF and delivery, aftersales support.

Evaluation of customer service level
Order collection and processing
Interaction with TESY’s customer service professionals
Ability to solve problems with your orders, products, deliveries
OTIF and delivery
Timely delivery of your orders
In full delivery of your orders in terms of total quantity and accuracy by product code
Quality of the delivered products following your visual inspection
TESY's local After-Sales Service provider evaluation (if applicable)
Reputation, network coverage and expertise of TESY's local service partner
Service level provided to the end customer by the TESY's local service partner
After-sales service support provided by the TESY team to your company
Providing you with a prompt response and all the information you asked for
Understanding your needs and offering you the expected support
Processing orders and delivering spare parts on time and in full, reliable packed and on fair prices
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